Shipping Policy

Our goal is to offer you the best shipping options, no matter where you live.

The time frame for order delivery is divided into two parts:

Processing time:
Order verification, customisation, quality check and packaging. All orders are dispatched within 72 hours after the order is placed. The carrier processes the orders, which takes an additional 2 to 4 days.

Shipping time:
This refers to the time it takes for items to be shipped from our warehouse to your destination. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination within India but can take longer from time to time. But you can always request your order to be bumped up by few days by contacting in-bagofspices@warminghands.com and we will do our best to ship your order early.

Saturdays, Sundays and Holidays are not taken into account towards the Processing and Shipping time.

Multiple Shipments
The merchandise you order may be fulfilled from several locations and so items may arrive separately. Your order may also be split into separate shipping packages. You will not incur additional shipping charges under these circumstances and your original shipping charge will simply be split across the multiple packages.

Items from multiple orders may also be combined into same package if orders are from same customer account and being shipped around same time to the same address. You will incur the total of original shipping charge applicable to each of the orders in such case.

Shipping To Multiple Addresses
If you chose to ship to multiple addresses, we will add the then applicable shipping rate for each additional address.

Carriers
We use below carriers and others to make sure your items reach you on time:

India Post
Blue Dart

International Shipping
We currently do not ship outside India.

Customs, Duties And Taxes
All fees (taxes, duties etc) imposed during or after shipping are the responsibility of the customer.

Risk Of Loss
The risk of loss and title for items purchased by you pass to you upon our delivery of the items to the carrier pursuant to our standard Terms of service.